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Unlock your One-app Resident ExperienceTM

Take control of building operations by connecting 
your hardware and software in one app.
1
Get connected
Integrate hardware and software
Connect your favorite cameras, smart locks, intercoms, and property management software.
2
Log in
Automatic invites
Give your residents access to one app for their entire living experience.
3
See results
Streamline operations
Make completing daily tasks simple for residents and staff.

Unite your hardware and software with powerful management tools

Book a demo

Add Live Remote Doorman

Our team is available 24/7 to handle everything from package delivery to guest access.

Grant digital access

Track entry through all integrated door for residents, staff, guests, vendors, and couriers.

Oversee visitor management

Monitor cameras and intercoms throughout your property in one centralized hub. Residents can also receive video intercom calls directly to their phone.

Prevent missing deliveries

Simplify deliveries with Live Remote Doorman monitoring access to doors and the package room.

Manage popular amenities

Let residents reserve amenities and spaces and access them digitally when it’s their turn.

Streamline service requests

Increase efficiency with trackable service requests for residents and staff and direct messaging.

Send smarter communications

Stay connected with your neighbors, get access to a community marketplace, and receive important announcements about the building.

Build community

Help your residents stay connected with your team and engaged with each other.

Integrate PMS and payments

Connect your property management system and 
payment platform.
digital access

We’ll help get your building connected

Intercoms

ButterflyMX2NComelitAkuvox

Smart locks

DormakabaSaltoSmartairSchlage

Cameras

Eagle Eye

Access control

Brivo2NKeyscan

Payments & PMS

ClickpayAptexxYardiAppfolio
MRIBuildium

Smart locks & intercoms

Dormakaba
Schlage
Salto
2N
Smartair
ButterflyMX
Akuvox
Comelit
Dormakaba
Schlage
Salto
2N
Smartair
ButterflyMX
Akuvox
Comelit

Access control & cameras

Eagle Eye
Brivo
Keyscan
Eagle Eye
Brivo
Keyscan
Eagle Eye
Brivo
Keyscan
Eagle Eye
Brivo
Keyscan

Payments & PMS

Clickpay
Aptexx
Yardi
Appfolio
MRI
Buildium
Clickpay
Aptexx
Yardi
Appfolio
MRI
Buildium

Streamline operations with one hub for residents and staff.

Book a demo
FAQ

What is the cost of the live remote doorman service?

Unlock the convenience of a human powering your intercom who handles everything from package delivery to guest access, 7 days a week.

What are the integrations capabilties?

Unlock the convenience of a human powering your intercom who handles everything from package delivery to guest access, 7 days a week.

Do I need to have this service with the Carson experience?

Unlock the convenience of a human powering your intercom who handles everything from package delivery to guest access, 7 days a week.

Would I need to purchase new hardware for this service?

Unlock the convenience of a human powering your intercom who handles everything from package delivery to guest access, 7 days a week.

How do I know this works for my property?

Unlock the convenience of a human powering your intercom who handles everything from package delivery to guest access, 7 days a week.
FAQ

What is Carson?

Carson is a leader in the multifamily industry providing cutting edge, user friendly software (mobile and web apps) that streamlines buildings operations by integrating property management software, building hardware such as access control, intercoms, smart locks (and more) and a 24/7 live remote doorman team. Carson provides a new and efficient way for residents and staff to interact while enjoying an ecosystem of services all in one app.

Can I add Carson to my existing intercom?

Possibly! A hardware specialist would perform a site visit to confirm everything we need is in place. Once confirmed, you can use Carson with your existing intercom.

What kind of properties does Carson support?

Carson has been implemented at rentals, condos, mixed-use, commercial and even gated communities!

Is the remote doorman a real person or an automated system?

Carson has its own live remote doorman team. A human responds on average 10 seconds or less via the building’s intercom.

What sets Carson apart from other virtual doorman systems?

Carson is a software company, not a hardware manufacturer, which enables us to customize the experience for every building. When you onboard with Carson, we capture your property’s preferences for handling visitors and vendors, so that every interaction at the intercom is tailored to your building’s needs. Our Remote Doorman team will be able to effortlessly welcome your guests to ensure only the right people can get onto the premises.

My tenants use two different apps to place Service Requests and pay rent - how can Carson make this easier for all of us?

For the true One-app Resident Experience™, Carson offers many software add-ons like our own Service Requests feature, Amenities Reservations, a Community message board, and more. Carson also integrates with software programs like Clickpay and Yardi to streamline access to rental payments, and update your residents lists as move-ins and move-outs occur.

My tenants are always getting locked out or losing their fobs - can Carson integrate with any access control systems?

Carson supports systems like Brivo and Dormakaba to give residents an extra layer of access beyond their fobs. Should a resident forget both their phone or fob, having their ID or a pre-loaded picture to the app can grant them access through the Remote Doorman.

How can Carson keep my building secure if there’s no one physically on the premises?

We integrate with the cameras on site that have been added to a cloud-based video platform, and call pull up to 30 days of downloadable footage. We can track when any door that has been added to Carson has been unlocked. Residents are alerted to denied visitors and property managers are alerted to denied vendors. Furthermore, our Customer Experience and Tech Ops teams are available to update preferences and issues at any time.

How does Carson handle data security?

Carson handles data security with audited industry standard methods.

Does Carson share or sell personal information?

Carson does not share our clients’ information with the exception of third party software that is used within our system; these third parties’ data are also in compliance with industry standards, as stated in our Terms and Conditions. We do not sell any personal information.