About Carson

Carson is an integrated solution designed for unstaffed, or partially staffed, multifamily buildings & gated communities.  We deliver software (mobile app & web) integrations with best-in-class hardware manufacturers and a 24/7 Remote Doorman Service. With hundreds of subscribed buildings, Carson brings the full service building experience to unstaffed buildings, at an affordable price.

 

We're based in New York City and service buildings throughout North America and Europe.

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About the role

We are seeking an experienced Accounts Receivable Administrator to join our finance team. The ideal candidate will be responsible for managing and processing all incoming payments, recording customer transactions, and ensuring the accuracy and completeness of accounts receivable records. The Accounts Receivable Administrator will also be responsible for creating and maintaining positive relationships with customers and resolving any issues related to accounts receivable in a timely and efficient manner.

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Responsibilities

• Process incoming payments and reconcile accounts receivable on a daily basis.

• Record all customer transactions in the accounting system and maintain accurate and up-to-date customer account information.

• Generate invoices and send to customers in a timely manner.

• Follow up on overdue accounts and communicate with customers to resolve payment issues.

• Work with the sales team to ensure accurate billing and timely payment of customer accounts.

• Respond to customer inquiries related to accounts receivable in a professional and timely manner.

• Collaborate with other departments to identify and resolve billing and payment issues.

• Generate regular reports on accounts receivable status and communicate findings to management.

• Continuously identify opportunities to improve the accounts receivable process and make recommendations for process improvements.

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Ideal Background

• High school diploma or equivalent required; associate's or bachelor's degree in accounting, finance or related field preferred.

• 2+ years of experience in accounts receivable, accounting, or finance role.

• Proficiency in Microsoft Office, particularly Excel and Word.

• Knowledge of accounting principles and practices.

• Strong attention to detail and ability to accurately record financial transactions.

• Excellent communication and customer service skills.

• Ability to work independently and as part of a team.

• Experience with accounting software (e.g. QuickBooks, SAP, Oracle) preferred.