About Carson

Carson is an integrated solution designed for unstaffed, or partially staffed, multifamily buildings & gated communities.  We deliver software (mobile app & web) integrations with best-in-class hardware manufacturers and a 24/7 Remote Doorman Service. With hundreds of subscribed buildings, Carson brings the full service building experience to unstaffed buildings, at an affordable price.

 

We're based in New York City and service buildings throughout North America and Europe.

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About the role

We’re looking for a Product Manager with a background in residential property management software. This person will lead our efforts in building the best-of-class platform to service our residents, on-site property management team, and asset management team.

 

This Product Manager will partner with other members of the product team to analyze and evangelize a fuller understanding of the products and services in the multifamily technology industry. Empowered with this knowledge base, the Product Manager will define, own, prioritize, and deliver product solutions that bring business value.

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Responsibilities

• Be the subject matter expert on property management software products.

• Prepare technical reports by collecting, analyzing, and summarizing information and trends.

• Prioritize across a large plate of deliverables and focus the team’s execution power on the most business-critical problems.

• Deeply understand the users, their pain points, and how they use the product.

• Invent simple process solutions and durable product solutions that are situationally appropriate.

• Define, own, and deliver business-level goals and key results.

• Create generalizable solutions to ambiguous problems, and outline the solutions via clear and executable product requirements.

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Ideal Background

• Experience working in product & operations-heavy organizations.

• You are technical and understand the costs & tradeoffs in building enterprise-grade software solutions.

• You practice the 80/20 rule of speed over perfection.

• Prior experience in property management technology. 

• Microsoft Access and/or SQL experience strongly preferred.