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Chief of Staff

Carson is an integrated solution designed for unstaffed, or partially staffed, multifamily buildings & gated communities.  We deliver software (mobile app & web) integrations with best-in-class hardware manufacturers and a 24/7 Remote Doorman Service. With hundreds of subscribed buildings, Carson brings the full service building experience to unstaffed buildings, at an affordable price.

We're based in New York City and service buildings throughout North America and Europe.

Job summary

As the Chief of Staff at Carson, you will play a crucial role in supporting the CEO in driving strategic initiatives, improving operational efficiency, and fostering effective communication and collaboration across the organization. You will serve as a trusted advisor to the CEO, providing high-level support, managing projects, and ensuring the successful execution of company-wide objectives. This position requires exceptional organizational skills, strategic thinking, and the ability to thrive in a fast-paced and rapidly evolving environment


  • Collaborate with the CEO to develop and execute the company's strategic vision, goals, and initiatives.

  • Conduct research, analyze market trends, and provide recommendations on business strategies to drive growth and competitive advantage.

  • Prepare reports, presentations, and briefings for the CEO, offering insights and actionable recommendations.

  • Lead cross-functional projects, ensuring effective project planning, execution, and timely delivery of results.

  • Monitor project milestones, identify risks, and develop mitigation strategies to ensImplement and improve operational processes to enhance efficiency, productivity, and quality across the organization.

  • Develop and implement performance metrics and reporting systems to track progress towards strategic objectives.

  • Analyze and interpret data to provide insights and recommendations for improving operational performance and decision-making.

Ideal Background

  • Bachelor's degree in business administration, management, or a related field (MBA preferred).

  • Proven experience in a strategic or operational role, such as management consulting, business development, or chief of staff.

  • Strong analytical skills with the ability to interpret complex data and provide actionable insights.

  • Excellent project management skills, including the ability to prioritize tasks, manage deadlines, and adapt to changing priorities.

  • Exceptional communication and interpersonal skills, with the ability to effectively collaborate and influence at all levels of the organization.

  • Demonstrated ability to work independently, exercise sound judgment, and make decisions in a dynamic environment.

  • High level of integrity, discretion, and confidentiality in handling sensitive information.

Equal Opportunities

Carson celebrates and supports diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which thrives on the diversity and inclusion of everyone in the team

To apply please email with your resume/CV

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